yoyo Terms of Use

Our yoyo Account Terms

When you create an account on yoyo, you provide your full name, date of birth, email, and contact details. We use this information to verify your identity and send you account updates and notifications. You agree to keep your password confidential and not share your login credentials with others.

Account holders must be of legal age in their jurisdiction. We reserve the right to suspend or close accounts that violate our terms or show signs of fraudulent activity. You are responsible for all activity that occurs under your account, including deposits, withdrawals, and bets placed.

Deposits and Payment Methods on yoyo

We accept eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet accounts. Deposits are processed instantly once confirmed. We do not charge transaction fees for standard deposits. Your balance is credited immediately to your yoyo account and is available for football betting, live-dealer games, slot games, and esports markets.

You are responsible for ensuring that your payment method is owned by you and that your deposits comply with your own financial institution's terms. We do not accept deposits from third parties or from accounts not in your name.

Withdrawals and Account Review

When you request a withdrawal from yoyo, we review your account activity to ensure compliance with our terms and to verify that your balance matches your deposit and betting history. This review protects against fraud and money-laundering risks. Withdrawal requests are processed during standard business hours; verification windows typically span one to three business days depending on your bank and document queue.

Funds are returned to your original payment method. If you used multiple deposit methods, withdrawals are processed in the order of your deposits. We reserve the right to request additional documentation or information if your account shows unusual patterns or if we cannot verify your identity.

Bonus Terms and Promotional Offers

Promotional offers on yoyo are subject to specific terms and conditions. Any bonus offer made to you is tied to eligibility criteria, wagering requirements, and time restrictions. We provide these terms at the time you receive the offer. Bonuses cannot be withdrawn as cash; they may only be used to place bets on our platform's products (Liga 1, Piala Indonesia, Piala AFF, Champions League, live-dealer tables, slots, esports).

We reserve the right to modify, suspend, or withdraw promotional offers at any time. Accounts that show signs of bonus abuse—such as placing multiple bets designed to lock in a guaranteed profit—may be flagged for review or closed at our discretion.

Responsible Use and Account Security

We encourage you to use yoyo as entertainment within a budget you can afford to lose. You are responsible for managing your own account and account activity. Two-factor authentication (2FA) is available as an optional additional security layer; we recommend enabling it to protect your account from unauthorized access.

If you suspect unauthorized access to your account, reset your password immediately and contact our support team. We maintain account activity logs that record all logins, deposits, withdrawals, and bets, giving you full visibility into your account history.

Legal Jurisdiction and Dispute Resolution

Our services are available only where local law permits. You are responsible for verifying that your access and use of yoyo comply with the laws of your own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited. If you believe you are in such a jurisdiction, you should not create an account on yoyo.

If a dispute arises between you and yoyo, we will attempt to resolve it through direct communication. If direct resolution is not possible, either party may pursue further remedies according to applicable law. We do not guarantee any particular outcome and reserve the right to refer disputes to legal authorities when appropriate.

Data Protection and Privacy on yoyo

We collect and store your personal data (name, date of birth, ID number, address, email, payment information) to verify your identity, process deposits and withdrawals, and comply with legal requirements. This data is encrypted and stored securely. We do not share your personal information with third parties except where required by law or necessary to complete your transactions.

Your account activity—including all deposits, withdrawals, bets, and game play—is recorded in our system. This history is retained for account management, fraud prevention, and dispute resolution purposes. You can request access to your account data at any time by contacting our support team.

1. Your account on yoyo is yours alone

   Do not share your login credentials; you are responsible for all activity under your account.

2. Deposits and withdrawals follow our standard process

   We verify your identity before processing withdrawals to protect your account and platform security.

3. We serve only supported jurisdictions

   Services are available only where local law permits; you are responsible for compliance with your jurisdiction's law.

4. We protect your data and account history

   Your personal information and account activity are encrypted, securely stored, and retained for verification and compliance purposes.

Platform Conduct and Betting Rules

On yoyo, we enforce standard conduct guidelines across all products. Abusive language, harassment of other players or dealers, and attempts to manipulate game outcomes result in account warnings or suspension. Our live-dealer tables and esports markets maintain independent game integrity teams to detect and prevent fraud.

Bets are settled according to the rules displayed at the time of placement. Football bets on Liga 1, Piala Indonesia, Piala AFF, and Champions League are settled based on official league and tournament records. Live-dealer game results are determined by the dealing process shown on camera; disputed rounds are reviewed by our game integrity team and settled fairly based on the documented footage.

Changes to Our Terms

We may update these terms from time to time. Material changes will be communicated to you via email or through notifications on your yoyo account. Continued use of our platform after such changes constitutes acceptance of the revised terms. If you do not agree with any changes, you may close your account and request a withdrawal of your remaining balance.